1. We Value Your Privacy
This policy explains how liusha.com (hereinafter "the Platform") collects, uses, stores, and shares your personal information when you use our services. Please read carefully — by using the Platform, you acknowledge and agree to this policy.
2. What Information We Collect
To provide our services, we collect the following information:
- Account Information: The email address you provide when logging in, posting demands, listing products, or making payments.
- Business Data: Demand titles and descriptions, product names and links, custom request content, and "I want this too" records you submit.
- Order & Payment Information: Order amounts, currency, order status, Stripe session IDs, and payment status. We do not access or store your bank card numbers, WeChat/Alipay account details, or other payment credentials — these are handled directly by Stripe.
- Login Credentials: Temporary tokens used for email magic link login, used only for the current login session.
- Access Logs: Server-side request logs (such as IP, User-Agent, access time) for troubleshooting and abuse prevention.
3. How We Use This Information
- Providing core features: demand posting, demand support, listing review, prepayment allocation, custom matching, etc.;
- Sending login links, order status updates, listing review results, and prepayment notifications via email;
- Preventing fraudulent activity, scraping, and abuse;
- Complying with legal requirements or lawful government requests.
We will not use your personal information for purposes beyond those listed above, and will not sell your information to third parties without your consent.
4. Information Sharing & Third Parties
The Platform relies on the following third-party services, and data is shared with them only as necessary:
- Stripe (payment processing): Order amounts, currency, buyer email, etc. for payment completion;
- Email Service Providers (Amazon SES, etc.): For sending login links and business notification emails;
- Cloud Database & Hosting Providers (MongoDB, Cloudflare, etc.): For data storage and website operation.
These third parties have their own privacy policies. We only share the minimum information necessary for the service.
5. Data Storage & Security
We store your data in access-controlled databases and use HTTPS encryption for all data transmission. We take reasonable technical and administrative measures to prevent unauthorized access, disclosure, or destruction, but please understand that no internet system is absolutely secure.
Order and business data retention periods comply with applicable legal requirements. Data beyond the business-necessary period will be deleted or anonymized.
6. Cookies & Local Storage
The Platform uses necessary cookies and browser local storage to maintain your login session. We do not use third-party advertising tracking cookies. You can clear cookies through your browser settings, but this may require you to log in again.
7. Your Rights
Regarding personal information you have submitted to the Platform, you have the following rights:
- Access and view your submitted demands, orders, and product information;
- Correct inaccurate information;
- Request deletion of your account and related data, subject to applicable law;
- Withdraw previously given consent (withdrawal does not affect prior processing based on consent).
To exercise these rights, please contact us via the email below. We will verify and process your request within a reasonable time.
8. Minors
The Platform does not provide services to users under the age of 18. If we discover that a minor has used the service without parental consent, we will delete their account and data upon verification.
9. Policy Updates
We may update this policy in response to business and regulatory changes. Updates will be posted on this page, with the "Last updated" date at the top as reference. For significant changes, we will notify you via email.
10. Contact Us
For any questions, complaints, or data rights requests regarding this policy, please contact us at [email protected].